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Occasional Poster
Posts: 3
Registered: ‎23-01-2017

Ps4 not working, somethings not right message.

Hi i keep getting this issue, ive just got now tv and it hardly ever works tbh. When i go to watch somthing it says sometings not right check now tv. Com for status updates. Error code PL-0. I had netflix before which worked so its not a connectivity issue.

Could i get some help to fix this issue or ill probs have to try get a refund which i dont want to do.

Thanks for any help,

connor

NOW TV Team
Posts: 239
Registered: ‎30-11-2016

Re: Ps4 not working, somethings not right message.


Connor2547 wrote:
Hi i keep getting this issue, ive just got now tv and it hardly ever works tbh. When i go to watch somthing it says sometings not right check now tv. Com for status updates. Error code PL-0. I had netflix before which worked so its not a connectivity issue.

Could i get some help to fix this issue or ill probs have to try get a refund which i dont want to do.

Thanks for any help,

connor


@Connor2547

 

Hi

 

Could you try some of these steps to resolve this

 

Uninstall and App

 

  1. Go to TV / Video and select the NOW TV app.
  2. Press Options on your DualShock 4 (Controller) then select Delete.

 

Reinstall the App

 

  1. Go to TV / Video.
  2. On the NOW TV app press X .

Also Try Deleting The Data

 

  1. Go to Setting then System Storage Management.
  2. Select Application Saved Data.
  3. Select Saved Data in System Storage.
  4. Highlight NOW TV, press Options on your DualShock 4 (Controller) then select Delete.

Let us know how you get on

 

Thanks

Aaron

Occasional Poster
Posts: 3
Registered: ‎23-01-2017

Re: Ps4 not working, somethings not right message.

hi yes thank you. That seems to have worked. Thats great cheers

Connor
Occasional Poster
Posts: 3
Registered: ‎23-01-2017

Re: Ps4 not working, somethings not right message.

Hello, connor again

This seems to keep on happening, the somethings not right message and error code pl-0. Is there anything else i can do?

Thanks,

connor
NOW TV Team
Posts: 239
Registered: ‎30-11-2016

Re: Ps4 not working, somethings not right message.


Connor2547 wrote:
Hello, connor again

This seems to keep on happening, the somethings not right message and error code pl-0. Is there anything else i can do?

Thanks,

connor

@Connor2547

 

Could you try a system rebuild to fix any corrupt files following these steps

 

  1. Make sure the PS4 is powered off.
  2. Press and hold the Power Button until you hear 2 beeps (one when you first press it and another 7 seconds later).
  3. Connect your DualShock 4 controller via USB then press the PS button.
  4. Select Rebuild Database.

Let us know how this goes again

 

Thanks

Aaron

 

First Poster
Posts: 1
Registered: ‎07-03-2017

Re: Ps4 not working, somethings not right message.

Hi, I continually have the same issue with the PS4 app. I get one show deep and it happens. I close the app, reopen, watch another episode and BAM same error code.
I have recently rebuilt the database so it's not that.
Please fix the app or advise what can be done to watch more than one episode
Highlighted
First Poster
Posts: 1
Registered: ‎06-12-2017

Re: Ps4 not working, somethings not right message.

Same here. I've had Now TV for a week and I haven't made it through a full show yet. This seems to be a pretty shoddy app. Not worth the money.