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Anonymous User
Not applicable

Playstation 4 Buffering / stopping

Anyone else having ps4 problems over the last couple of weeks.
Ive tried.
uninstalling and reinstalling the application.
Restarting my router
ensuring nothing else is using bandwidth.
Changing my dns to opendns
Other ps4 video apps(amazon etc) run fine.
Now tv via its own box doesn't stop. Just on ps4.
Any ideas. I like watching thones downstairs on the big tv.
95 REPLIES 95
Tony-D
NOW Team Member
NOW Team Member

@Anonymous User wrote:

@Tony-D

I have tried all the troubleshooting steps mentioned in earlier posts throughout this forum. 

No games are downloading. Nothing is drawing internet. All other apps work as intended. 

SKU? Is this the barcode on PS4?

 


@Anonymous User Ok, so we'll have to think of something else and determine where exactly the problem lies. Yeah, sorry i should have said that.

Anonymous User
Not applicable

Ours was working perfectly until the ps4 software update, surely this answers all questions and we don't need to think of anything else. 

My complaint has apparently been sent onto the technical team so surely they know something is wrong with the app after the update?

Why has it taken so long for anybody from now tv to reply to these posts?

Anonymous User
Not applicable

@Anonymous User

 

We will have this issue looked into for you as soon as possible 🙂

Anonymous User
Not applicable

post on another thread

Re: PS4 app buffering
 

Having the same problem here. I think it started after a recent PS4 software update. Is there a way to revert to a previous PS4 software?

Now TV Version 2.06

PS4 System Software 5.55

Anonymous User
Not applicable

Is there any update @Karl-F?

Karl-F
Community Manager
Community Manager

Hi @Anonymous User

Not at this moment in time. 

However our teams continue to investigate the issue that has been reported. 

Sorry again for any inconvenience this has caused. 

Karl 

Anonymous User
Not applicable

I have now watched 2 - 3 programs and (touch wood) The buffering issue has gone. 

I would reccomend that those with the old  Talk Talk Routers (the small ones) try switching to Wifi if they are on LAN and experiencing the same issue.

Incident this is not the first time the standard Talk talk router has had computability issues. 

Anonymous User
Not applicable

Please note. I ment to click like rather than accept. Done The first 2 however the problem persists.
Anonymous User
Not applicable

I will give this a go.
could you please confirm however that I wont loose the information on my system (game saves, downloads etc)