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Anonymous User
Not applicable

‎18-02-2016 14:06

PS4 app not accepting password

The PS4 app no longer allows me to log in, even though I know I am using the correct username and password (it works on Safari). I get the message "somethings not right - give it a moment".

 

I have tried deleting and reinstalling the app, as well as restarting the PS4 several times. Neither seems to make any difference.

 

Please help me to fix the situation, as the PS4 app is the only way I use of the service.

 

Regards,

Andy

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2 REPLIES 2
Anonymous User
Not applicable

‎19-02-2016 11:30

can anyone from Now TV help please? its very frustrating!

0
Simon-J
Community Manager
Community Manager

‎20-02-2016 19:13

In response to Anonymous User's comment

Hi @Anonymous User,

 

Thanks for posting.

 

Can I ask you if you have changed any settings to enable you to watch content outside the UK?

 

I've also sent you some troubleshooting steps to your email.

 

Thanks

 

Simon

NOW TV Team

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