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Anonymous User
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Now TV Error code CTV-000

I have currently downloaded Now TV all on my PlayStation and it is not letting me actually use the app all it comes up with is this "Somthings not right. Now TV is currently unavailable on this device. Give it a moment, or check nowtv.com/status for updates. I have done everything from deleting the app and reinstalling to making sure I have internet connection. I am at a stand still because I am unable to use Now TV in which I am paying for. Please help?
3 REPLIES 3
Anonymous User
Not applicable

error code CTV-000

keep getting this and ongoing problems with connecting nowtv still unsure ifits a problem with my broadband or now tv as my broadband is working fine on everything else. been going on 4 days now.

Anonymous User
Not applicable

Hi @Anonymous User

 

Sorry to hear that your getting this error.

 

Would you be able to make sure that your Playstation is fully upto date.

 

Also can you make sure that your location settings are set to UK and  that your DNS settings are set to Automatic.

 

Thanks

Andy

Anonymous User
Not applicable

Hi @Anonymous User

 

Sorry to hear this.

 

Can you make sure that your location is set to UK and that your DNS settings are all set to automatic ?

 

If you can also delete your cache for NOW TV and delete and reinstall the app.

 

Thanks

Andy