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Occasional Poster
Posts: 4
Registered: ‎25-08-2015

NOWTV not working PS4

I've had NowTV, the PS4 app, on Sky Sports News for the whole day, and then suddenly its not working properly, if i click to load sky sports news again, it works for about 10 seconds, then the loading icon comes up for a few seconds, then it puts me back on the sports screen. It also looks like the background has changed colour as well in the sports section of the app, has there been an update? If there is, it doesnt seem to have helped very much...

 

Would appreciate any helpful replies, which could help sort out my issue.

 

Thanks.

NOW TV Team
Posts: 133
Registered: ‎07-04-2016

Re: NOWTV not working PS4

@LukeMontgomery Haven't heard anything yet and is working fine on the PS4 in the office here.Have you tried uninstalling the NOW TV App and rienstalling it agian to see if this fixes the issue?


 LukeMontgomery wrote:

I've had NowTV, the PS4 app, on Sky Sports News for the whole day, and then suddenly its not working properly, if i click to load sky sports news again, it works for about 10 seconds, then the loading icon comes up for a few seconds, then it puts me back on the sports screen. It also looks like the background has changed colour as well in the sports section of the app, has there been an update? If there is, it doesnt seem to have helped very much...

 

Would appreciate any helpful replies, which could help sort out my issue.

 

Thanks.


 

Occasional Poster
Posts: 4
Registered: ‎25-08-2015

Re: NOWTV not working PS4

[ Edited ]

Took your advice, it is working now, but for some reason the stream quality has dropped as well?

NOW TV Team
Posts: 133
Registered: ‎07-04-2016

Re: NOWTV not working PS4

@LukeMontgomery We've noticed that the stream quality has dropped over the past 2 days and we are working on it intensely in the background. Sorry about all this hassle Luke. Hopefully have it sorted soon. 

Occasional Poster
Posts: 4
Registered: ‎25-08-2015

Re: NOWTV not working PS4

Hopefully you'll have it sorted before the F1 season starts!


Tony-D wrote:

@LukeMontgomery We've noticed that the stream quality has dropped over the past 2 days and we are working on it intensely in the background. Sorry about all this hassle Luke. Hopefully have it sorted soon. 


 

Contributor 1
Posts: 8
Registered: ‎17-08-2016

Re: NOWTV not working PS4

Tony, if you have a ps4 in the office surely you can see the motion judder on all streams that's been mentioned a few times on this forum (and on many other posts elsewhere)