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Occasional Poster
Posts: 23
Registered: ‎27-04-2014

Missing programs

Hi just wondering if someone else has the same problem I was going to watch blue bloods this morning I came bk to it now and the program is missing 

 

Elite 5
Posts: 4,871
Registered: ‎03-02-2013

Re: Missing programs


michelle2935 wrote:

Hi just wondering if someone else has the same problem I was going to watch blue bloods this morning I came bk to it now and the program is missing 

 


Hi @michelle2935

 

I've checked on numerous now TV apps/devices to check if blue bloods is available and it is.

 

http://watch.nowtv.com/watch-entertainment/blue-bloods/711ecd81d3d02510VgnVCM1000000b43150a____

 

You using the PS4 correct? Try using the search function in the nowTV PS4 app to search for it 

 

Hope that helps Smiley Happy

 

 


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution. Thanks

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Occasional Poster
Posts: 23
Registered: ‎27-04-2014

Re: Missing programs

Not episode 7 that's was on last night also madam secretary episode 3 was on this morning now it's not scandal and grey anatomy has not been updated for over a week 

Elite 5
Posts: 4,871
Registered: ‎03-02-2013

Re: Missing programs

 


michelle2935 wrote:

Not episode 7 that's was on last night also madam secretary episode 3 was on this morning now it's not scandal and grey anatomy has not been updated for over a week 


Hi @michelle2935 

 

That's because greys anatomy and scandal are on their mid-season breaks. greys anatomy is coming back late February and scandal is coming back sometime later in the year. The month is not yet known. Unfortunately, these are American shows and the Americans like to have mid-season breaks halfway through seasons. Unfortunately, due to be agreements that nowTV have with rights holders they are forced to honour those mid-season breaks. Mid-season breaks  aren't really something we do overhear with British produced programmes. So many people get confused by it 

 

http://community.nowtv.com/t5/Forum-Info-Off-Topic-Chat/Television-information/m-p/353087/highlight/...

 

As for the latest episode of blue bloods now TV do state that it can take up to 24 hours for episodes to become available on catch up. It hasn't been 24 hours yet. As the madam secretary there might well be a problem there. If it's not available by the end of today post a new topic in the entertainment board and the now TV help team will pass it to the content team.

 

Hope that clears things up a bitSmiley Happy

 


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution. Thanks

Click here to go to nowTVs main YouTube channel
Click here to go to the nowTV help YouTube channel
Occasional Poster
Posts: 23
Registered: ‎27-04-2014

Re: Missing programs

Thanks I will wait till tomorrow 

NOW TV Team (Retired)
Posts: 3,826
Registered: ‎31-03-2014

Re: Missing programs

Hi @michelle2935 @commanda6

 

Blue Bloods is back on the service now, I have reported Madam Secretary as this content should be availible by now.

 

Cheers

Andy

Highlighted
First Poster
Posts: 1
Registered: ‎16-02-2017

Re: Missing programs

Totally fed up,. Was enjoying watching secrets and lies last night .. Episode 5 .. Went to continue it tonight and the whole series has disappeared !! So annoying as I was really enjoying it ! It didn't say that the series was going,. Why do they keep doing this !