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Anonymous User
Not applicable

Internet keeps resetting after about 20 mins

I have recently just paid for the sky sports for the whole month on my PS4 now tv, and just my luck it keeps restarting my router and going off after about 20 mins, I normally pay weekely and it's normally fine, it's doing my head in now, all other apps work fine like Netflix etc just now tv, please someone help because paying 33 quid for sky sports and it's not working is a joke lol x
74 REPLIES 74
caseyb1993
Legend 5
Legend 5

@Anonymous User 

See if live chat can do anything for you.

 

http://help.nowtv.com/article/NOW-TV-app-crashes-PS3

 

Click the green contact us button at the bottom of the link. You will then see live chat. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable

By clicking were I am doing this on my phone not on computer xx
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us! I'm sorry to hear you're having issues with the PS4 app.

 

Could you try deleting it and re-installing for us?

 

Would you also be able to run a quick speed test too by clicking here?

 

Please let us know and we'll happily look into it further for you.

 

Thanks

 

Rob

NOW TV Team

caseyb1993
Legend 5
Legend 5

@Anonymous User Is it still playing up for you?
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
Anonymous User
Not applicable
Yerh it is still doing it