01-01-2016 14:18
Solved! Go to Solution.
01-01-2016 15:25
@Anonymous User
No, once you are into your 3 months you can cancel at any time, and you still get to watch until the 3 months is fully up. During the cancellation process it tells you exactly what date you can carry on watching until.
03-01-2016 24:10
03-01-2016 8:25
@Anonymous User £9.99 is the price for movies, it's not included in a 3 month entertainment pass.
10-01-2016 20:26
we have exactly the same problem
ive set up an account added card details but the GAME voucher code wont work...saying invalid...myself and my husband have tried
11-01-2016 12:21
Hi @Anonymous User
Thanks for posting, sorry to hear this. My colleague Simon will be in touch with an e-mail and will look into this further for you and resolve.
Apologies again for the inconvenience.
Cheers
Ranj
NOW TV Team
12-04-2016 12:24
Hi guys, I currently have the same problem....have a 3 month code to activate from Game, although I am receiving the error message that the code is invalid.
I have a NowTV account set up & am currently using a 14 day trial, hoping that by the end of these 14 days I'll have a solution for my voucher code. Please can someone advise regarding?
Appreciate the help!
12-04-2016 13:07
@Anonymous User
Welcome to the forum.
This usually happens if people misread the code. If you had it emailed to you try copy and pasting it into the add a voucher link on your My Account > My Passes page http://account.nowtv.com/passes
Otherwise, have a look at the following article and try a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ) etc
http://help.nowtv.com/article/Code-not-valid
If you are still stuck, click the green Contact Us at the bottom left of that page and on the following page choose the option to Use Live Chat who can check the code for you.