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Anonymous User
Not applicable

Can't connect to internet

It won't accept my password saying error 014
1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for posting, sorry to hear this. Can you make sure you play out on a laptop/PC first and then try on the NOW TV box. Can you also try the 014 steps for me. Finally if possible can you bring the router and box closer together with no obstacles in between. 

 

Let us know how you get on. 

 

Cheers

Ranj

NOW TV Team

View solution in original post

1 REPLY 1
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for posting, sorry to hear this. Can you make sure you play out on a laptop/PC first and then try on the NOW TV box. Can you also try the 014 steps for me. Finally if possible can you bring the router and box closer together with no obstacles in between. 

 

Let us know how you get on. 

 

Cheers

Ranj

NOW TV Team