10-01-2017 18:11
Hi all,
I recently joined NowTV on my PS4.
Started watching Star Wars, and every 20 seconds it buffers.
The router is right by the PS4, and I have Virgin fibre optic internet. Netflix etc work perfectly, but NowTV is really really bad so far.
Please advise me what needs to be done to get a decent service.
Many thanks.
10-01-2017 20:46
@Anonymous User wrote:
Hi all,
I recently joined NowTV on my PS4.
Started watching Star Wars, and every 20 seconds it buffers.
The router is right by the PS4, and I have Virgin fibre optic internet. Netflix etc work perfectly, but NowTV is really really bad so far.
Please advise me what needs to be done to get a decent service.
Many thanks.
@Anonymous User
Hi
Welcome to the forum
Could you try these steps
If you've tried our quick fixes and are still experiencing buffering, try the following:
1. Set up a wired connection:
On your PlayStation 4, go to Settings, followed by Network. Pick Setup Internet Connection, and choose LAN Cable. Next, select Easy and then Test connection to finish.
2. Uninstalling and reinstalling the NOW TV app:
Start by deleting the NOW TV app
Next, erase the app data
Lastly, re-install the app
Let us know how you get on
Thanks
Aaron