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First Poster
Posts: 1
Registered: ‎08-04-2018

App on ps4 sticks every 5-10 minutes

Every programme or film buffers/ comes to a standstill every 5 or so minutes on my ps4 app

Coming out of the show and immediately back in sorts the problem out for the next few minutes.

I have deleted, reinstalled, changed ip addresses as directed on other threads but no change.

I can see this problem has been quite a reoccurrance but can't find any actual solutions.

No problem with stream quality, just pausing every few minutes.
First Poster
Posts: 1
Registered: ‎22-04-2018

Re: App on ps4 sticks every 5-10 minutes

We have exactly the same issue with our PS4 App and have done everything you have but still have the same issue.

 

Can tech support please get in touch to help us with this issue before I cancel my subscription with NOW TV due to not being able to use the service I am paying for.