11-10-2014 23:54
24-02-2018 9:25
I see you in my inbox every week offering 3 months of movies for £10.
Sorry FIX THE PS3 app then I may consider this.
In the past I spent 2 hours on a call to your support team just to get a voucher applied to the PS3 app, I ended up having to install it on all platforms I had (was told linux is not supported) then told to log in 4 different ways, the girl then had to manually edit my profile to get the voucher applied, recently I purchased a 5 month voucher for £25 had to apply that to the account 4 times even though during one attempt you decided to ignore that voucher and took £10 from my card.
I still get constant buffering, crashin, lags, resets and now I even see weird blocking happen on the menus LOL
Seriously do you use a group of rats as quality control in your dev department or are they really really under paid?
I even hear the PS4 app is just as bad if not worse and to think I was actually considering purchasing a second hand PS4 just to try to get better veiwing quality of this crazy app.
Seriously considering going back to my peg leg, bottle of rum and eye patch rather than pay you for legitimate access to content.
I refuse to jump through you scripted responses in an effort to fix this, nor will I call you on a premium rate number as hundreds of other people have also voice their concern and so I think it is high time we get a more official response from Sky/NowTV regarding this sad state of coded affairs within this PS3 app.
All our cards are on the table, yet we still wait to see yours!
@Anonymous User Mods:
Rather than give a canned response try to get a senior in your team to "represent" us the customer and speak to either the QA, Development Team, Senoior Management and have them respond to FULLY explain this situation because at the moment we are paying you for a service that currently is looking not fit for purpose and actually feel like a pre-release which we did not sign up for let alone pay to access.
01-03-2018 14:18
I too am having a wonderfully Sh*t time with this app. I am getting billed for both the entertainment and movies passes yet my account states that I do not have any passes. better still the website states that I have not made any payments nor have I got any due, yet my bank statement clearly shows that NOWTV have been taking money from my bank account.
I guess this either amounts to fraud or theft
Fraud - as I am not getting what I am paying for
Theft - Taking money from my account for no reason
18-11-2017 22:55
18-11-2017 21:49
20-08-2017 3:36
Ive had now tv for years on PS3, LG TV, LG bluray player, 2 now tv boxes, pcs and ipads and I can honestly say its by far the worst service I own, PS3 being the worst by a long way.
200mb connection with 0 problems for netflix, mubi, ratuken, amazon (odd times) yet now tv blurs, stops and spoils viewing for at least 2 out of 10 programs. The apps on almost all these devices are awful. I only suffer nowtv for game of thrones, billions and a few other odd series now, it never got better. I just watched Moana on a 4k LG TV at 256p ...
01-07-2017 16:30
07-02-2017 20:03
05-02-2017 12:28
Totally agree. I wanted to watch Westworld but gave up because the experience so bad - laggy and unresponsive. I have cancelled my 14 day free trial 2 days into it because of this.
Who is that person who says it's fine - I think they must be in denial for some reason - I don't believe that they do not work for Now TV - perhaps they developed the app in the past...
08-11-2015 16:44