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Anonymous User
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NoW TV Xbox issue

I've got the sports day pass to watch the lions but when I go to watch it on my Xbox it says something is wrong. Error code:player_error. Please help!
2 REPLIES 2
Anonymous User
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@Anonymous User wrote:
I've got the sports day pass to watch the lions but when I go to watch it on my Xbox it says something is wrong. Error code:player_error. Please help!

@Anonymous User

 

Hi Dan, welcome to the fourm 

 

try these steps to see if this helps in future 

 

To clear your cache, just hold down the power button when you turn off your console.
 

If clearing your cache doesn't work, please delete and re-install the NOW TV app.

 

 

If its an xbox 360 try this:

 

  1. Press the Guide button on your controller
  2. Go to Settings
  3. Select System Settings
  4. Select Storage or Memory
  5. Highlight any storage device, and then press Y on your controller (it doesn't matter which storage device you select, the cache will be cleared for all storage devices)
  6. Select Clear System Cache
  7. When prompted to confirm storage device maintenance, select Yes.

 

Thanks The Nowtv Team 

Anonymous User
Not applicable

Player_error even! Haha.