27-04-2015 7:47
14-10-2015 18:08
Thanks for the link to live chat but what is error code 2001?
16-10-2015 13:48
Hi @Anonymous User
Thanks for your post.
This is more like a generic error and has something to do with log in details.
Have you been able to contact our Live Chat team yet? Do you still experience any issues?
Birgit
NOW TV Team
07-10-2015 15:59
I am having the same problem can sign in on pc but not on the now tv box can you help
07-10-2015 18:37
@Anonymous User Have you tried doing a reset on the box, just use a pin to push the reset button at the back of the box to do a soft reset which just restarts the box.
Or use the pin and hold the reset button for 30 seconds to do a hard reset which will delete the settings on your box in which you will have to set it up again.
Both of these may help.
27-09-2015 9:10
Hi again im having trouble with my log in details with my box, same issues as before.
Help please. xD
28-09-2015 18:20
Hi @Anonymous User
Thank you for getting in touch, I'm sorry to hear this. Can you try now please and all should be resolved. Let us know if you have any issues.
Cheers
Ranj
NOW TV Team
07-09-2015 18:00
06-09-2015 9:02
Hi please help i'm getting this message on my ps3 , could you advise me how i remove it thanks.
07-09-2015 15:48
Hi @Anonymous User
Sorry for the late reply.
This should now be resolved for you. I've also sent you an email so p[lease keep an eye out for it.
Thanks,
Rich
The NOW TV Team
05-09-2015 11:25
Hi i need help as i cannot sign in to my ps3 for the last week it has been the same - i deleted and added the app again thi smorning onto my ps3 but still comes up with error when try and sign in even though sign in details work ok on other devices - please help