03-03-2015 17:41
02-07-2015 18:21 - last edited on 02-07-2015 19:21 by Karl-F
hi i only have one device linked to my now tv account and it wont let me watch the tv it just says error code 6003 could you please reset it and i have tried changing my email address for the account one that recieves information to <Removed> and they said they would give me a code in 48 hours and it has been 96 so could that also be changed as nothing had been done about that aswell
so please email back to <Removed> as other one no longer exists
03-07-2015 15:01
Hi @Anonymous User,
I have sent you an email in regards to your query.
Thanks,
Karl
NOW TV Team
17-04-2015 15:37
I removed devices off my account because i have replaced some of them, so all 4 slots were available, i added only 1 device and it works fine, but when i tried to add a 2nd and 3rd i get the 6003 message, i cleared off old devices because there were 2 with the same device name, didnt know which was which, now it doesnt work, i can understand for security reasons having a limit to changes but its a bit silly if the old device cant be put back on!
17-04-2015 15:38
@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
24-03-2015 20:30
30-03-2016 13:20 - last edited on 04-04-2016 15:52 by Simon-J
They need to sort this once a month ####
03-04-2016 17:32
Hi @Anonymous User,
Sorry for the frustrating experience.
I've reset your device slots so you can now add 4 devices of your choice.
I hope that helps.
Thanks,
Rich
The NOW TV Team
30-03-2016 13:19
30-03-2016 13:17
27-10-2015 19:50
ive had trouble with setting up my surface to nowtv, i didn't knowi had a limit, i deleted my phone so i had another free slot but now i can't reinstall my surface or phone. how long do i have to wait before i can use them again?