Error 6003

[Anonymous User]

Every time I try to watch anything on now tv its comes up with error 6003 so I went on manage my devices and I still have an empty slot...

[caseyb1993]

@Anonymous User Hello 🙂

How many devices do you have?

This page explains what the error code means.

http://help.nowtv.com/article/6003

You can live chat the team by clicking the green 'contact us' button on the article and clicking 'Iive chat'. If you use that, they should reset it for you 🙂

[Anonymous User]

I only have now tv signed in on my ps4 and PC but it's saying I've registered the maximum number of devices and used my monthly permitted change.
When I've only had it for 2 weeks, totally disappointed with this service

[Anonymous User]

Hey @Anonymous User

Sorry to hear about the situation you're in. 

Don't worry about it though because I've got your back and just allocated some more device space on your account 🙂

Thanks,

Ryan
NOW TV Team

[Anonymous User]

Hi @Anonymous User

Thanks for your post and welcome to the forum.  You can remove as many devices as you like, but can only add one device from the 1st day of each calendar month. Here's a help link to the help guide http://help.nowtv.com/article/Managing-Devices

Live Chat may be help out.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

Hope this helps

[Anonymous User]

My device is saying iv reached my maximum number of monthly changes but I haven't changed any of my devices

[Anonymous User]

Hi @Anonymous User,

Sorry to hear about the problems.

It looks like you were able to get this all sorted. If, however, that's not the case please let us know.

Thanks,

Rich

The NOW TV Team

[Anonymous User]

I'm getting an error message 6 003 and I'm trying to log in to my to 

[Anonymous User]

Hi @Anonymous User

Thanks for getting in touch, sorry to hear you're having issues. Can you try deleting the app and then re-installing for me please. Also try deleting the NOW TV game data. Let us know how you get on.

Cheers

Ranj

NOW TV Team

[Anonymous User]

Problem number 2, just got an xbox one and have tried watch now tv on it. It has then said too many devices, so I've gone on the website taken the ones I don't use to clear up the space, and it still won't let me watch any thing. I've read up and it says I can add another device on the 1st of every month? Is this some sort of joke? How can I add it before then?

[Anonymous User]

@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).