Unable to Launch NOW TV App on YouView Click here for more info
Reply
Occasional Poster
Posts: 2
Registered: ‎17-12-2015

Re: Can't log in on my PS3

Error 2001

Community Manager
Posts: 3,274
Registered: ‎15-11-2012

Re: Can't log in on my PS3

Hi @NightHawkDaveMx

 

Thanks for your post. 

 

Can you please let me know where you are trying to view from? 

 

NOW TV is only available from within the UK. 

 

Please let us know and we can look into this further for you. 

 

Thanks, 

Karl

NOW TV Team

Occasional Poster
Posts: 8
Registered: ‎02-01-2017

Re: Can't log in on my PS3

I cant log in same problem only on ps3 says my account details are wrong when there not.
NOW TV Team
Posts: 227
Registered: ‎11-07-2016

Re: Can't log in on my PS3


Rawlinson16 wrote:
I cant log in same problem only on ps3 says my account details are wrong when there not.

@Rawlinson16

 

Hi Welcome to the fourm

 

Couple of questions firstly, 

 

Are you able to log in on any other device 

 

Have you tried resetting your password online instead of the PS3 

 

And is this the first time this has happened or has it been working before ?

 

 

Look forward to your response, Thanks the Nowtv Team.

Thanks
Nadine-K
The Now TV Team Smiley Happy
Highlighted
Occasional Poster
Posts: 8
Registered: ‎02-01-2017

Re: Can't log in on my PS3

Hi yes I can log in on my android phone or the internet no problem. Never
tried to log in with ps3 before today, but im using the same log on
details.
NOW TV Team
Posts: 227
Registered: ‎11-07-2016

Re: Can't log in on my PS3


Rawlinson16 wrote:
Hi yes I can log in on my android phone or the internet no problem. Never
tried to log in with ps3 before today, but im using the same log on
details.

@Rawlinson16

 

That is strange now, we would suggest making sure when you are using the ps3 the letters and numbers in your password are case sensitive, if you have any characters such as % $ £ they are sometimes not recongised with games consoles.

Thanks
Nadine-K
The Now TV Team Smiley Happy