PCs & Account Help (Archived)

Resolved! Live chat/ help

HELP!! where is your live chat!!!!! ive just joined again but would like to cancel as ive NOT used the box, and if the money has been taken out, i would like a refund please thanks HELP!!! ive just be offered a discount offer 2months for £2 w...

Resolved! Parental Pin Number

I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?

Refund on Cancelation

I canceled my now tv. A payment was taken today or yesterday. The money hasnt left my account yet. can this be stopped please? I dont want now tv at the moment and would like my money back please?

Pro rata charges

What are pro rata charges and why am I being charged for them?

Cinema pass not activated after purchasing

Hi there, I just signed up for Sky NowTV Cinema pass using the voucher code that was provided to me by my email, but after purchasing and going to watch a movie it still ask's me to buy a pass? The payment has sucessfully gone through because I've ch...

Deleting my account

How do I just delete my Now Tv account altogether?

Adding 4 new devices after removing 4 old devices

So I removed all 4 old devices and would like to add my Apple TV 4K, Xbox One X, iPad and Phone back to my account. It says i can only add one per month am I really going to have to wait 4 months to do this!!

Payment

My little girl was buggering about with my now tv remote she’s always got it she’s only one, it turns out she’s bough Hayu just noticed as money got took out my account can I do anything

Free Trial Revoked, charged instantly?

Hello guys,I'm not sure if anyone can help me. I tried to access a free trial for the sky cinema pass on my NowTV account, and as I was progressing beyond putting in my card details it told me that I'd already had a trial and that it would charge me ...

Send a Message not working

Hi, I've been trying to get in contact with customer services (or whatever NowTV thinks passes as customer services) for a week now. Their send a message form does not work. I have tried it on an iphone, an ipad, a desktop, on safari, chrome, microso...

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