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Anonymous User
Not applicable

when i try to play now tv it keeps returning to a help page "How to watch NOW TV on a Mac" please

I have to admit i really am furious.

 

I have wasted an hour of my time with this utter rubbish and i am very close to cancelling this now tv.

 

I have done everything this so called now tv requires. I have downloaded internet explorer and also silverlight and it still keeps flicking back to a page that says "help center" and "How to watch NOW TV on a Mac"

 

Really losing my pateince.

 

Has another member had to deal with this ?

 

Please help before i put my head through the screen thx 🙂

2 Replies
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

For Mac users running OS X 10.9 (or higher), it's recommended that you install the new 'NOW TV Player' app (please refer to the following 'Help Centre' article: NOW TV Mac app) for installation information.

 

After installing the new NOW TV Player apps, it is advisable to completely remove the (now redundant) Silverlight plug-in from your computer. It is also advisable to remove any unnecessarily browsers you may have had to install in order to view the NOW TV service in the past.


Cheers

4268
Legend 5
Legend 5

@Anonymous User what device are you trying to use. Is it a PC and if so what windows?
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