16-02-2022 13:02 - edited 16-02-2022 13:03
25-02-2022 10:12
Have only just been able to check due to work, but yes, both of mine of the Fire TV Sticks have returned, where they were previously.
Id say this was resolved!
Much obliged
25-02-2022 12:00
Yeah I had that email and filled it in pretty much the same.
Still no Watchlist on the website so there must be a different system for the apps and the website, which is odd as I'd assume it just links back to one DB. I can dig out and try my NOW TV stick but since I watch primarily on my PC it wouldn't help all that much
25-02-2022 12:02
What about delete your cache and cookies?
26-02-2022 22:41
My previous Watchlist and Continue Watching is still missing for me on both my Youview box and Android Tablet.
Haven't had chance to check my Amazon Fire Stick or NOW box yet.
26-02-2022 23:31
My previous Continue watching and Watchlist are missing from:
- website
- NOW app on SONY Bravia
- NOW app on BT Pro Box.
This problem hasn't been resolved.
27-02-2022 8:37
Delete and reinstall the NOW app from your devices.
This I had to do for my Sony TV and iPhone.
27-02-2022 11:31
thanks for the suggestions but I'm afraid this hasn't restored my previous Continue watching or Watchlist.
- Now app on SONY Bravia
Reinstalled app. No joy.
- BT Pro Box. Not possible to install and reinstall apps.
- Website. Tried clearing cookies and cache. No joy.
Since the great erasure, at least Continue watching and Watchlist are updating and are consistent across the different platforms.
27-02-2022 12:16
Not good, as I’m happy to report all my devices are back to normal.
Although I know other fellow forum users are still having the same issue as you.
You could bug customer support using one of the methods in my signature below. Although I reckon it’ll be a matter of the waiting game.
01-03-2022 16:50
I did the cache clear. I even tried it on browsers I've never used before. Still no list today. I also checked on my NOW TV stick and thats also blank. This is annoying and stupid
01-03-2022 16:59 - edited 01-03-2022 16:59
For me it looks like My Continue Watching and Watchlist before the glitch is slowly trickling back to life since last night / this morning.
The Continue Watching and Watchlist has now reappeared on both my NOW 4K Smart box and Amazon Fire Stick NOW App.
Though this is still missing on my Youview box and Android mobile devices (i.e. Tablet & Phone).