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Anonymous User
Not applicable

watch list

Hi the watch list has been clean on the now tv platform why is this as only the other day it had all of the shows i have been watching seems like a change has happened and caused this to be cleared 

 

can i ask what has caused this to happen 

how do u upload screen shots on here

43 REPLIES 43
gavs82008
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Legend 5

@Anonymous User 

Try deleting and reinstalling the app. 

 

Annoyingly it does happen from time to time across multiple devices. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Hi it the online on Google chrome. Have not checked app on TV yet.
Anonymous User
Not applicable

Ive come across the same problem, logged onto nowtv (google chrome) and my watch list and continue to watch list were empty. 

gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User 

Report the fault with staff, using either live chat or email. Both methods are in my signature below. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Hi I am now trying to raise it on live chat but they seem to no understand
me at the moment
gavs82008
Legend 5
Legend 5

@Anonymous User 

Maybe easier to send an email that way you can provide pictures?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
Do u have email address as I can not see one. Have logged it and concern
department are aware?
gavs82008
Legend 5
Legend 5

@Anonymous User 

Email address is in my signature.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Hi I have recently lost mine but can't seem to find the live chat or email, any chance you can reply with a link?