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Anonymous User
Not applicable

‎16-09-2022 10:27

"technical difficulties" prevent adding of a new membership

Each time I try to add a new membership - such as sports - there is a message that NowTV is experiencing technical difficulties and I should come back later. This has been going on for days. Any insights?

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎16-09-2022 10:50

@Anonymous User 

Have you tried using another browser?

What about on another device?

FYI that I do not work for NOW, just a NOW customer trying to help
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schnapps
Legend 5
Legend 5

‎18-09-2022 8:13

Hi @Anonymous User

VPN or a Router IP address not assigned to the UK could be another reason.

Or something blocking the purchase on your Internet device used such has a PC fire wall for example. 

If you have mobile data on your smart phone have you tried purchasing a Membership via this method with the smartphone rather than going through your home network Internet on your PC or laptop. 

0