13-10-2018 13:41
got prompted to update the player and now the player wont open
tried reinstalling it a couple of times wont work
tries to open, new window opens, loads for a bit then closes
can still watch on app for computer (had to add it as a new device though?)
so nothing wrong with internet or account
anyone else had this?
know what to do?
13-10-2018 21:41
Some have found enabling the aero theme helped if you are using windows.
Have a read of page 2 in this thread https://community.nowtv.com/t5/PC-Mac/What-s-up-with-this-new-version-of-NowTV-player-6-1-0-0/m-p/47...
23-01-2019 15:24
Same problem for me after I'd paid my 1 day subscriptioin fee for Sport. I deinstalled all Nowtv apps & links , restarted windows, started Microsoft Edge. Used 'wathc.nowtv.com/sports. Logged in. Checked my money was still there OK. Went to 'Help'. Downloaded app from here. Clicked downloaded exe to 'run'. Completed installation. Went to screen I got just after 'Help'. Clicked 'Ive already installed this' , then clicked on my selected cricket game & it worked ok. I'm running Windows 10 version 1803.