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Anonymous User
Not applicable

now tv player

When I updated the now tv player app on windows 10, it doesn't show the homepage where I can see the different packages available. I also can't see the live guide. To watch a programme I have to actually go on the website, select a show and it opens the app. Can you please change this update

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

This is a customer forum, seldomly Now TV staff monitor and comment. 

If your unhappy with the screen layout I suggest submitting a complaint on Live chat

https://help.nowtv.com/article/how-to-submit-a-complaint

Make sure to click “chat to an advisor”

FYI that I do not work for NOW, just a NOW customer trying to help

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2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

This is a customer forum, seldomly Now TV staff monitor and comment. 

If your unhappy with the screen layout I suggest submitting a complaint on Live chat

https://help.nowtv.com/article/how-to-submit-a-complaint

Make sure to click “chat to an advisor”

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

hello can you tell me how you downloaded the app onto your windows 10 laptop, thanks