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Anonymous User
Not applicable

now tv player on mac

Hey, i'm at my wits end. I have an entertainment pass and trying to watch a show. Everytime i click on it and it takes me to NOW TV Player on my macbook but says that I need to download and install the update. The download gets to 100% and says "Almost There!" but nothing else happens - I am stuck with that on my screen with nothing downloaded.

 

any help would be very welcome

1 Reply
gavs82008
Legend 5
Legend 5

@Anonymous User 

Can I assume your Mac software is fully up to date?

 

Head onto live chat, by clicking "chat online" to report the fault.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help