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Anonymous User
Not applicable

now tv player keeps closing on my laptop

m trying to watch now tv on my laptop and the app opens then closes it doesnt play 

  • PC
6 REPLIES 6
tomasio72
Scholar

I had that as well made me switch to a nowtv stick.

Anonymous User
Not applicable

Having same issue download player and opens with black screen then closes and help please 

Anonymous User
Not applicable

My roku stick not letting me go on now tv 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Keep an eye on other threads such as this.

 

The issue is well known across the forum.

 

https://community.nowtv.com/t5/Off-Topic-Chat/Now-tv-keeps-defaulting-to-the-home-screen/m-p/556828#...

 

Unfortunately I don’t own a Roku device to test out.

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@Anonymous User @Anonymous User @tomasio72 


Have you tried to delete and reinstall the Player?

Also unplugging your router for a few minutes might help. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

yes tried that still dont work 
delete cache and cooking
uninstalled and reinstalled 
restarted everything