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Anonymous User
Not applicable

now tv app update on pc windows 10

I'm on windows 10 PC, and updated the NOW TV app as it requested.

It opens its window with black screen for 3 or 4 seconds, then disappears !!

 

anyone else had this ??

 

I've uninstalled, rebooted, reinstalled twice now - same result - NOTHING !

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Are you using Bitdefender software on your PC ?

 

If so have a read of this one of a few typical threads below.

 

https://community.nowtv.com/t5/PC-Mac/Player-crashes-on-launch/m-p/570981#M7562 

View solution in original post

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Are you using Bitdefender software on your PC ?

 

If so have a read of this one of a few typical threads below.

 

https://community.nowtv.com/t5/PC-Mac/Player-crashes-on-launch/m-p/570981#M7562 

Anonymous User
Not applicable

Brilliant !! Thanks very much Mr Schnapps

Bitdefender was the problem, although it didn't give any warnings at all

Thanks again !!!!!