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Anonymous User
Not applicable
07-11-2012 21:52
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i have no devices registered but it won't let me watch movies as i have used my limit up?
I was able to watch a movie on my netbook yesterday but today it is saying I cannot watch movies as my device isn't registered. When I go to devices it tells me that no devices are registered! Eh?
41 REPLIES 41
Anonymous User
Not applicable
16-08-2015 11:04
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I have had the same problem it won't let me watch anything on movies even though I have no devices registered. It says I have reached device limit
Karl-F
Community Manager
18-08-2015 14:39
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Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I'm sorry to hear about the issues you have encountered with the devices on your account.
I have sent you an email in regards to this query.
Thanks,
Karl
NOW TV Team
Anonymous User
Not applicable
17-08-2015 21:44
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Hi,
I have no devices registered and I still get an error u have reached the "Your device activity limit has been reached, you cannot add another device. For more info, please go to nowtv.com/help"
It's the same device as before. Why does it see different devices when using different browswers on the same device???
Very poor setup.
Adam
Anonymous User
Not applicable
18-09-2015 7:02
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Hi I'm having the same issue what can I do about it please help
Anonymous User
Not applicable
18-09-2015 7:51
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@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
Anonymous User
Not applicable
20-11-2015 18:42
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Hi I've deleted my 4 devices but get the message saying I can't watch anything till next month. Someone help pleaseeee
Anonymous User
Not applicable
20-11-2015 18:52
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@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
Anonymous User
Not applicable
08-02-2016 24:09
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i have no devices on my account and it says i cant add any till next month as i have used my limit.
Anonymous User
Not applicable
08-02-2016 20:07
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Hi @Anonymous User
Thanks for your post.
I believe your issue is now resolved. If you need further help, please don't hesitate to contact us back 🙂
Birgit
NOW TV Team
Anonymous User
Not applicable
22-02-2016 17:27
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Same has just happened to me someone please help me paid for the service now I can't watch nothing till the 1st march
