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bells
Advocate

browser problems

anyone else have this problem 5th sept my opera browser is all of a sudden an unsupported browser.

also tried Edge same response if anyone knows how to fix tks

  • PC
1 ACCEPTED SOLUTION
orangecat
Advocate

Same date, same problem.  Opera browser.  Unable to get any response or help from NowTV.  FAQs are useless too.  Also takes several attempts to log in.  I have cleaned up and rebooted.  

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5 REPLIES 5
RoyB
Legend

@bells 

Unsupported how? A message you get when you try to open the browser, or just one you get when trying to open Now?

Have you tried restarting your device? Ensuring all your operating software is up to date?

Using a ‘clean’ browser you haven’t customised, preferably haven’t used before, like Firefox or Safari?

If still no go, though, please come back with hardware and OS details.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
bells
Advocate

i get on the website no problem it is only unsupported when i click on what i want to watch and also tried with edge which i have never used or set up operating system win 8.1 nothing has been altered and had not issues viewing films or entertainment till 5th sept tks

lesley22
Advocate

I had this problem on the same day as you i had to download Firefox in the end to get it to work,i have to say this is one of the worst websites i have ever encounted constant "Sorry something went wrong" every day not giving promised tennis coverage i only got it for the US open will defo be dumping this crap after the final

orangecat
Advocate

Same date, same problem.  Opera browser.  Unable to get any response or help from NowTV.  FAQs are useless too.  Also takes several attempts to log in.  I have cleaned up and rebooted.  

bells
Advocate

to all tks help seems firefox is the solution installed firefox and nowtv now streaming the programmes.

just gotta see how long this lasts