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Anonymous User
Not applicable

You appear to be usign a VPN but I'm not!!!

Hi So i'm trying to watch NowTv on my Mac, got the latest NowTv player installed but it comes up saying i'm using a VPN - Error code OVP_00013. To my knowledge this isn't the case! I'm utterly baffled and confused to be honest, and left wondering why i'm giving money to this subscription service! All I want to do is watch a tv show! Can someone help??

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Might be a rogue IP address generated by your internet provider.

If you can spare 20 minutes unplug the power to your Router which should automatically then generate a new IP address.

You could also try a website tool like what's my IP address to see if it gives you a UK location.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Also if trying to watch from your place of work or having a works VPN active could also bring up this error code message.

Anonymous User
Not applicable

cheers for the help guys, yeah trying to watch at work (which is ironic as where i work is related to the tv show lol!!!) resolved to just watch it when i get home on my tv