Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎12-12-2021 13:43

Won't download and install latest update to my iMac

Hi - hope someone can help.

 

Now Tv says there is an update to install - I click install and it downloads the full 100% and then just does nothing and I then can't watch as just in some endless loop.

 

Anyone know how to get round this?

 

Thanks,

 

0
1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

‎12-12-2021 15:59

@Anonymous User 

Try deleting the existing player see if that helps?

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

0
2 REPLIES 2
gavs82008
Legend 5
Legend 5

‎12-12-2021 15:59

@Anonymous User 

Try deleting the existing player see if that helps?

FYI that I do not work for NOW, just a NOW customer trying to help
0
Anonymous User
Not applicable

‎16-12-2021 9:55

In response to gavs82008's comment

I have the exact same issue with every recent update! It is supremely annoying - now even when I re-download the whole app it doesn't work again. Gets too 100% and stops. Any other ideas appreciated?

0