Windows 10 x64 Build 1903
Now TV V22.214.171.124
Last worked on 10/10/19; no updates or changes but app now shows as signed out and signing in just gives the "something is wrong" error. I can login to the web with the same credentials and have no issues.
Anyone know if there's planned maintenance or something affecting the app?
So I have this too. Windows 10pc , downloaded he Now TV App from Microsoft store. The app will starts and shows available programs, but refuses to log in. Responds with Somethings not right prompt.
I do have the Now TV Player installed, but that is far to messy to work with... is this a bug or has the App been killed off?
@Anonymous User @Anonymous User
I just checked, after my Dell XPS 15 has just rebooted from the latest Windows updates, and the App is running fine. (As it was last time I looked; the reboot was by the bye).
So despite the coincidence of you both being affected, it’s not a universal problem.
But if either or both of you haven’t rebooted your PCs in trying to recover from this issue, can I suggest you try that now, and report back?
Why do think I'd have not tried basic stuff before I posted? Rebooted, uninstalled/installed the app and it's just the same.
I've contacted the web chat and they have passed the call to the technical team.
Well, I was going to say that I don’t know you from Adam, but you are Adam 😛
But joking aside, we have people on here who range from those who inexplicably ask the exact same question that has been answered in the posting above theirs, through to people like yourself, who have taken a number of sensible steps before posting.
But unless you described that you had taken those steps, which you didn’t, I can’t know that; and so I have to temper my wind to the shorn lamb, unless and until the lamb reveals himself/herself as having a full fleece 🐏
We had that Bertie Bassett on the Community - we get allsorts here 🍬
Just wondering if you got a response back from the technical team on this issue?
I have exactly the same problem with the Win10 App. I also have an older desktop running Win8.1 with an older version of the Windows App from the app store and that version works fine so I suspect it's a problem specifically with the Win10 App.
Sadly all I’ve experienced thus far is multiple emails suggesting I use the web download player and confirming it’s a problem.
There would seem to be near zero interest or ability to fix the app. I have no idea how a company like Sky have such fragmented services.
i said id post back when there’s movement but as of now there’s nothing.