I have dowloaded the new updates 10+ times on my Mac Book Air as well as updating the new silverlight but it is still telling me to download the new update. SO I've already missed the first 45 min of the game.....
Hi Now TV Team
I have the same problem.
I would also like a refund.
Specifically signed up to this to watch a series I can't watch!
OS X El Capitan
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
Processor 2.53 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB
The player is buffering constantly, picture quality is awful, sound out of sync. And all happening on a mac with loads of memory, disc space, and a fibre internet connection. No issues at all before I installed the player app.
Seriously thinking about closing my account if this is as good as it's going to get
i agree it's rubbish
i even started another theread in hope that someone at Now TV support will advise on when they are going to fix the Now TV player fopr Mac.
Picture freezes, audio out of synch, scenes jumping back and forth, constant buffering.
I am not able to watych any Now TV programs at the moment.
I will ask for a refund too if the issue isn't resolved quickly.
What makes it all the more galling is that the app for the iphone and ipad are pretty good these days. The apple tv app is laughably bad and now the imac is just as useless.
Yes, you can "watch" now tv across devices but it's appalling. Just look at the netflix experience and see hwo much slicker it is. Sky need to spend some time thinking about their existing customers and whether they want to keep them
Is there any way to get rid of the bits around the picture. I want to watch a film I know what film I'm watching I really don't need the sky logo in the corner of the film running length on the bottom of the screen
I got NOW TV to watch Twin Peaks. I am running Mac OS X 10.7.5 and until today had no problem with watching NOW TV in Safari. Now suddenly I am told I have to download the player, which wont work with my OS. Is there any way around this? It worked perfectly fine before - why are you forcing me to use a player?