We've released a new version of the macOS player!

[Anonymous User]

The team have been actively working towards today's release, which should help improve the performance of the player.

This release also prepares the player for some upcoming features, as well as a fix to resolve the p20001 issue so many of you have faced. We just need a bit more time on that one, but we'll let you know as soon as it's ready.

Next time you launch the app, it will present you with a button to download & install the latest version, or you can download the player from the Now TV website.

To celebrate this release, here's our Now TV Player performing a mexican wave! Courtesy of our senior developer Ben L. who broke our unit tests earlier, which resulted in this wonderful little accident 

[Anonymous User]

I have had the same issue for the while now, as well.

[Anonymous User]

Hey there @Anonymous User, we're aware that some people have been seeing this issue.

Have you been able to play content using the new player before?

[Anonymous User]

Hey @Anonymous User, I have never managed to get the NowTV Player working

[Anonymous User]

Same here, never been able to play a single video. All I get is error (p1301).

This is a real bummer, F1 starts this coming weekend!! Help!

OSX 10.11.6 (mid-2012 Macbook Pro).

Has anyone gotten the player to work on OSX?

[Anonymous User]

Nope, mine still loads up as the Silverlight player, then says "There was an error starting the video stream." – I have downloaded the Now TV one, but it refuses to work.

[Anonymous User]

I am also experiencing the same issue, its extremely frustrating.

[Anonymous User]

Same issue here. Thought I'd be able to watch the F1 today.

I'm on OSX Sierra if it helps.

[Anonymous User]

I'm on a mac running sierra 10.12.3 and able to use the Now tv Player. I updated to 10.12.4 and couldn't get it to work. When I played a program it would just open in the web browser. I tried deleting and installing the Now Tv app and all the fixes Now Tv recommends but still nothing.

I then rolled back via time machine to 10.12.3 and its working again. I know this probably doesn't help you but the App is working now so it is capable to use.

[Anonymous User]

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@Anonymous User wrote:

I'm on a mac running sierra 10.12.3 and able to use the Now tv Player. I updated to 10.12.4 and couldn't get it to work. When I played a program it would just open in the web browser. I tried deleting and installing the Now Tv app and all the fixes Now Tv recommends but still nothing.

I then rolled back via time machine to 10.12.3 and its working again. I know this probably doesn't help you but the App is working now so it is capable to use.

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Hey @Anonymous User, can you clarify what you mean by "it would just open in the web browser"?

[Anonymous User]

Hey @Anonymous User, can you clarify what you mean by "it would just open in the web browser"?

It would only open a video window and play in that (i use Safari 10.0.3) it didn't even ask if I had Now Tv app installed (Which I did) I even downloaded the earlier version of firefox after speaking to tech support, it still did the same. After I rolled back to Mac Os 10.12.3 it played via the now tv app as it did before(using Safari) I had updated to 10.12.4.