Virus when installing NowTV update with Firefox

[Anonymous User]

Hi there,

I have to download an update of the NowTV player for my PC (Windows 10), and I have tried twice and both times my antivirus software flags up TrojanMSIL.Crypt.dnri as a threat. When I agree to delete this file the download fails.

Could anyone tell me what I could do about this or whether there's an issue with the update?

Thanks,

Schneids

[Anonymous User]

When trying to update, you should no longer see the old installer that resulted in a false positive with anti-virus software.

The update process to now work as expected.

[Anonymous User]

Problem fixed for me, AVG no longer giving a warning.

[Anonymous User]

Thanks for the update Jim 

[Anonymous User]

I use Norton and ive run the updater today ,,   watched a program,,then went out for a couple of hours,,, just got home and started looking on ebay when up pops a "congratulations you have won an I phone microsoft page with a click okey button to claim my prize... I didnt ..googled the web address babbitedwin.men   first time i googled it two results popped up ,,the second was called baitedwin.men    so I ran norton which then detected a trojan included in the latest update,,,some thing is attached that shouldnt be ,,i dont ever get pop ups with trap doors in them ,,fairly tech savvy ... you have a problem now tv !!!

[Anonymous User]

to be more specific a trojen gen.2 program has been or was attached,, it opens up a trap door page whilst browsing via firefox..... got rid now ..please let us know when its safe to use you pay per view web site..many thanks .

[caseyb1993]

@Tony-D Can you help here? 🙂

[Tony-D]

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@Anonymous User wrote:

Hi there,

I have to download an update of the NowTV player for my PC (Windows 10), and I have tried twice and both times my antivirus software flags up TrojanMSIL.Crypt.dnri as a threat. When I agree to delete this file the download fails.

Could anyone tell me what I could do about this or whether there's an issue with the update?

Thanks,

Schneids

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Hi @Anonymous User

Are you using Kapersky by any chance? Had this issue a few time you see.

Cheers for the tag @caseyb1993 🙂

[Anonymous User]

Hi Tony,

yes, exactly, I am using Kasperski. So you're saying the file isn't problematic?

Thanks,

Schneids

[Tony-D]

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@Anonymous User wrote:

Hi Tony,

yes, exactly, I am using Kasperski. So you're saying the file isn't problematic?

Thanks,

Schneids

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@Anonymous User Hi, it shouldn't be. It's called a flase flag virus/malware. Happens sometimes with anything. But that's not to say it is 100 % safe. You drag and drop the file (or put the URL into) here https://virusdesk.kaspersky.com/ and it will give you a more definitive answer. Also, have you ever considered changing your Antivirus Software? Or have you already bought a license for Kapersky?

Thanks

Tony

[Tony-D]

@Anonymous User Just reading up on Kapersky amongst other AV software. I think your Kapersky is actually worth keeping. They seem to have upped their game in recent years 🙂 No need to change.  Edit: I may switch to Kapersky myself 🙂