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[David15]

why I have this message and it's not letting me stream anything?

[schnapps]

Hi @David15 

A couple of people have reported this on a PC or Mac.

I don't know if there is anything on this link thread below helps.

https://community.nowtv.com/t5/PC-Mac/Unable-to-watch-NowTV-Unfortunately-we-were-unable-to-complete... 

[schnapps]

Hi @David15 

Here's another thread, where both threads seem to be Windows PC, so not sure if it is also Mac relevant because I have never owned a Mac.

Hopefully it will give you some pin pointers.

https://community.nowtv.com/t5/PC-Mac/Can-t-stream-on-web-browser/td-p/605645 

[schnapps]

Hi @David15 

Just read the other thread you posted on.

Where it seems like you are sorted by syncing the time.

[RoyB]

@schnapps @David15 

There used to be a lot of reports on the Sony Community of people saying the only app they could get on was Netflix; and this was traced to Sony incorrectly handling the clock.

it turned out that this could be fixed by setting the TV to use Network Time; and Netflix was the only streaming app that didn’t care what your clock was set to.

This sounds like exactly the same issue, albeit with a different reason for the clock being wrong.

But all these apps just refused to work, and wouldn’t say anything useful, like ‘Our clocks don't agree’ 😢