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Anonymous User
Not applicable

Unable to watch anything from my Windows PC

I have tried several times closing and reopening the player and the site but I keep getting this error code: VGC-4229955698:4240441496

I've also tried turning my WiFi off and on. 

Not sure why it's suddenly decided not to work..

 

Why isn't there a Live Chat function to talk to someone directly?

I don't know why the player can't be embedded onto the site rather than having a separate player that you need to download...

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have a nosy at this thread.

https://community.nowtv.com/t5/PC-Mac/NOW-TV-player-crashing-on-Windows-10/td-p/499680/jump-to/first...

Hopefully a solution for you

FYI that I do not work for NOW, just a NOW customer trying to help