Unable to run NOW TV Player app

[JackDixon]

Hi there

I'm struggling to open the NOW TV Player app on my MacBook Air. When attempting to stream, I'm hit with an error message that says:

'NOW TV Player cannot be opened because of a problem. Check with the developer to make sure NOW TV Player works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X. Click Report to see more detailed information and send a report to Apple.'

I've tried reinstalling the app but the same error message pops up. This is a recent issue - the app has previously worked fine.

Would appreciate any help as I'm currently unable to stream.

Thanks

Jack

[redchiz1]

Is your MacOS up to date? The latest version is 12.5.1 Monterey. 

[wright]

yes

[RoyB]

@redchiz1 @JackDixon 

Mine’s on Monterey 12.6.1, just updating to 12.6.2 as we speak, and newer Macs can be on Ventura 13.1, though mine can’t.

[redchiz1]

@RoyB Mine was correct at time of posting. 😉

Not sure why other than OP said "yes" some months later.  

[RoyB]

@redchiz1 @wright 

Not sure he is, either 😛