Whenever I watch something using the Now TV app on Windows 10 with subtitles, the subtitles either freeze or disappear every few seconds. I need to use subtitles, so this makes Now TV essentially unusable. Is there any way to fix this?
I'm having this same problem when watching on my Mac and I also require subs to watch anything which again makes it currently unusable on my Mac - I have had this issue since downloading the Player & have tried deleting and re-downloading it also.
My partner is profoundly deaf and wears a cochlear implant and relies on subtitles to help follow a movie. It is really frustrating when you put subtitles on and it just disappears on PS4 please sort this out now tv! I’m paying £11.99 for this to crash and it’s not good enough! I will be consider leaving if it doesn’t get sorted soon! Had no problems with Netflix, Amazon prime or even Disney plus!
I have exactly the same problem and it’s very annoying and frustrating. All the times I have to restart my tv to get subtitles to work again. For sky cinema + now tv entertainment I’m paying almost 21,98£ which it a quit a lot of money and I just don’t understand why for so long this problem is not being solved. I definitely will consider cancelling my subscription as I feel what it’s not worthy .