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Anonymous User
Not applicable

Stream not loading

Ive recently bought the sports monthly membership

When i try and stream on my pc i open the app which takes me to the website and when i click on what i want to watch nothing happens at all. I've tried chrome and IE and doing the same thing on both
I've tried closing the app and just doing it via webpage and still nothing

Anyone got any ideas?

Thanks

6 REPLIES 6
redchiz1
Champion 2

Which version of Windows do you have? I believe Win 11 is not supported. Is NOW working on other devices?

Anonymous User
Not applicable

Im using Windows 10 Pro
Yes it seems to work fine on my phone

Thanks

redchiz1
Champion 2

OK, all I can point you to is the many other posters who have struggled with this, the Windows/Mac iterations of the NOW player seem to regularly cause problems. Things to look out for seem to be any screen/video capture software and conflicts with certain AVs.

Anonymous User
Not applicable

Ok thanks.

Il just have to spend hours messing about to find a solution 

gavs82008
Legend 5
Legend 5

@Anonymous User 

What about using Microsoft Edge? As I know Internet Explorer is no longer supported.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

My bad, sorry i meant Edge. old habbit