19-02-2017 15:03
Hello,
My problem seems to be the same, I am on a free trial and for some reason everytime I click on the 'play button' nothing happens and nothing works. I have installed NOWTV player but that seems to not work anymore. Why is this? I am using a MAC laptop and it has happened today. Please respond ASAP
Thanks,
Reanne
16-03-2017 15:52
@Anonymous User wrote:
Hello,
My problem seems to be the same, I am on a free trial and for some reason everytime I click on the 'play button' nothing happens and nothing works. I have installed NOWTV player but that seems to not work anymore. Why is this? I am using a MAC laptop and it has happened today. Please respond ASAP
Thanks,
Reanne
@Anonymous User
Hi Reanne 🙂
Sorry for the delay in getting back to you.
With using a MAC if you wouldnt mind checking this out for us:
Want to watch NOW TV on your Mac?
No problem. You’ll just need OSX 10.9 (Mavericks) or later. Then you’ve got 2 options, depending on whether or not you’ve already got Microsoft Silverlight installed on your Mac.
Already got Silverlight? Great – you’re ready to start watching straight away.
If you’re having trouble watching on Safari, you may need to enable the Silverlight plug-in.
Microsoft is withdrawing Silverlight support for Mac, so if you don’t already have it installed, you’ll no longer be able to download it from 2017. But don’t worry – you can download our NOW TV Player instead. It’s really simple and only takes a few minutes.
If you have checked this Reanne if you wouldnt mind letting us know a few things.
Are you watching on any other devices, if you are what are they ?
Are you having this problem on other devices or just the MAC ?
Is there any type of error messages that appear ?
Have you ever been able to play content using your MAC with Now TV before ?
Thanks
Kymberly 🙂