cancel
Showing results for 
Search instead for 
Did you mean: 
bacillus
Expert

Problem trying to watch FBI International S1 Ep13

I have FBI International on my watchlist and have had no issues viewing the earlier episodes.

FBI International S1 Ep13 give me the following error (pic below). The rest of my watchlist programs play fine with no error.

Any ideas on what's causing this glitch?

now.JPG

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@bacillus 

Unfortunately there has been many issues with content being played over the last week or so. Your best to report it via Live Chat by clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

@ContentTeam  can you take a look for @bacillus ?

FYI that I do not work for NOW, just a NOW customer trying to help
ContentTeam
NOW Team Member
NOW Team Member

Hi @gavs82008 @bacillus 

thanks for bringing this up, we will pass this on to the relevant team

* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you

ContentTeam
NOW Team Member
NOW Team Member

Hi @bacillus @gavs82008 

the issue is fixed now, all episodes are playing now.

Sorry for the inconvenience

 

* Please note that I am only able to look into content related queries, any account, offer, etc related. Please Contact our customer team or live chat for help.
Thank you