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kevhenderson
Occasional Poster

Problem opening NOWTV player on computer

I have downloaded the NOWTV player, but very time that I try to open it, I get the following message "The procedure entry point Shell_NotifyIconGetRect could not be located in the dynamic link library SHELL32.dll

 

Can anybody help please?

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SeeMoreDigital Champion 5
Champion 5

Re: Problem opening NOWTV player on computer

Indeed @kevhenderson... Windows Vista does not support the Windows NOW TV app...

 

Perhaps the following 'Help Centre' article may be of use to you: What devices can I use to watch NOW TV?

 

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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SeeMoreDigital Champion 5
Champion 5

Re: Problem opening NOWTV player on computer

Hi @kevhenderson,

 

Which version of Microsoft's operating system are you using?

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


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kevhenderson
Occasional Poster

Re: Problem opening NOWTV player on computer

Hi

It's Windows Vista and, having just done a search on the internet, it appears that the player isn't compatible with Vista, so it appears that I will just have to watch on TV or iPad.
0 Thanks
Reply
Highlighted
SeeMoreDigital Champion 5
Champion 5

Re: Problem opening NOWTV player on computer

Indeed @kevhenderson... Windows Vista does not support the Windows NOW TV app...

 

Perhaps the following 'Help Centre' article may be of use to you: What devices can I use to watch NOW TV?

 

 

 

Cheers


• If I've been helpful please press the THANKS button • If I've been really helpful please also press the ACCEPT SOLUTION button • Please note: I'm not a NOW TV employee, I'm a regular NOW TV customer, like you! •

LG TV 1 = Model no: 43UH668V | Software: 04.30.70 | OS: webOS 3.31 • LG TV 2 = Model no: 65UH770V | Software: 04.31.10 | webOS •

All TV's = NOW TV app: 2.27.0 | Post Processing Features: All disabled  • Networking Spec = ISP: Virgin Media (75Mbps) | Devices connection type: Wired | IP address type: Fixed (device permitting) •


Dwarf49
First Poster

Re: Problem opening NOWTV player on computer

Does Window XP Professional SP3 support NOW TV Player?

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