Pressing play button (mac) won't start the programme

[ac175]

All seems fine and set up for watching on my mac laptop, until I press the onscreen white arrowhead play button, and then...nothing happens. Any advice?

[gavs82008]

@ac175 

No need for another thread you have already created.
https://community.nowtv.com/t5/Setup-Performance/Pressing-play-button-mac-won-t-start-the-programme/...

[RoyB]

@gavs82008 

@ac175 has taken your advice from that thread, and now posted in the correct place 😛

So, @ac175, do you have your laptop completely up to date? What’s your MacOS version?

Have you downloaded the Now Player? If so, is that the latest version?

When you choose a programme from the browser, does it get stuck before loading the Player, or does the Player load, but doesn’t start?

Which browser are you using, Safari or what? Can you try in Chrome, or any other browser you might have there?

I’ll fire up my Mac tomorrow and  see if I can help further, once I have the answers to those questions.

[gavs82008]

@RoyB 

Hehe I didn't think @ac175 would recreate another thread for it though. However @ac175 top dude for putting it in the right section 😎

[RoyB]

@gavs82008 

@ac175 will have found that he had to; the ability to Edit posts disappears after about 5 minutes from posting, once the paint has dried 😢

On a couple of other Communities I frequent, Edit remains available indefinitely; the sky does not fall in.

[ac175]

Hi @gavs82008,

All good now. Laptop was not up to date, as you had suggested.
Many thanks for your help.

[gavs82008]

@ac175 

Great to hear bud 😄

Have to admit I am missing my MacBook which I got rid of about 7 years ago. The HP windows laptop I got 3 years ago just isn’t lasting as long as my MacBook did.