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ToeDipper
Advocate

Re: Player crashes since last update

Hi Everyone,

 

Here's how I got mine working again after it went wrong while updating the player. I'm on Windows 7 laptop.

 

1. Delete the Now Player (app) using Control Panel - Add/Remove Programs

 

2. Restart.

 

3. Wait while everything loads until PC is idle. (Just in case !!)

 

4. Use your internet app to get to NOW TV website.

 

5. Log In and follow instructions to download NOW Player.

 

6. RELAX and watch the Ryder Cup!

 

Hope it works for you!

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StefanoIceCubeR
Occasional Poster

Re: Player crashes since last update

Thank You!
it was my problem... anyway i didn't exclude

appdata\locallow\synamedia

and it seems working anyway

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Kenjara
Scholar

Re: Player crashes since last update

This is still broken and there has not even been an official response yet.

 

Do they even look at these forums?

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RoyB
Legend

Re: Player crashes since last update

@Kenjara 

 

Rather unlikely, as this is pretty much a customer to customer Community.

 

If you want Now’s attention, post on their Twitter feed, contact Live Chat or email customerservice @ nowtv.com (removing the spaces I added to stop the forum software eating email addresses).

Line 3. Overhead, without any fuss, the stars were going out…..
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dcl
Advocate

Re: Player crashes since last update

For BitDefender GravityZone policy users: excluding only AppData\Roaming\NOW TV from Advanced Threat Control (ACT/IDS) only, seemed to work for me.

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Ian_B
Advocate

Re: Player crashes since last update

Where in Bitefender did you do this? Sorry, not as Techy as I thought I was.

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