cancel
Showing results for 
Search instead for 
Did you mean: 
ToeDipper
Advocate

Re: Player crashes since last update

Hi Everyone,

 

Here's how I got mine working again after it went wrong while updating the player. I'm on Windows 7 laptop.

 

1. Delete the Now Player (app) using Control Panel - Add/Remove Programs

 

2. Restart.

 

3. Wait while everything loads until PC is idle. (Just in case !!)

 

4. Use your internet app to get to NOW TV website.

 

5. Log In and follow instructions to download NOW Player.

 

6. RELAX and watch the Ryder Cup!

 

Hope it works for you!

0 Thanks
Reply
StefanoIceCubeR
Occasional Poster

Re: Player crashes since last update

Thank You!
it was my problem... anyway i didn't exclude

appdata\locallow\synamedia

and it seems working anyway

0 Thanks
Reply
Kenjara
Mentor

Re: Player crashes since last update

This is still broken and there has not even been an official response yet.

 

Do they even look at these forums?

0 Thanks
Reply
RoyB
Legend 5
Legend 5

Re: Player crashes since last update

@Kenjara 

 

Rather unlikely, as this is pretty much a customer to customer Community.

 

If you want Now’s attention, post on their Twitter feed, contact Live Chat or email customerservice @ nowtv.com (removing the spaces I added to stop the forum software eating email addresses).


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply
dcl
Advocate

Re: Player crashes since last update

For BitDefender GravityZone policy users: excluding only AppData\Roaming\NOW TV from Advanced Threat Control (ACT/IDS) only, seemed to work for me.

0 Thanks
Reply