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lsp-86
Advocate

Player constantly crashes (Mac)

Since the update (the ridiculous one where we are paying for a service but now have to watch adverts as well) the player (which also is ridiculous, why can't it just play in the browser like Netflix?) crashes every time an episode ends and another is about to begin!

 

Does anyone else have this problem? As soon as Succession and Curb seasons are over I'm ending my subscription!

2 Replies
anon4
Advocate

Same here!

gavs82008
Legend 5
Legend 5

@anon4 

Assuming you have tried the standard

Uninstall and reinstall player?

Unplug your router for a few minutes?

 

Report the fault with staff, as this is a customer forum all you will tend to see is fellow customers saying the same thing and maybe some who have a fix/workaround. 

 

Go to live chat, by clicking "chat online".

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help