26-10-2021 11:45
I have been a NOWTV user on my Windows 10 PC for some time. Yesterday, when lauching a programme via the website in a Chrome browser the App starts as normal but closes after a couple of seconds and before it starts playing the selected programme. I have restarted, uninstalled and reinstalled etc etc to no avail. Any further ideas?
26-10-2021 13:48
@gavs82008 thanks for the suggestion. I have tried launching NOWTV in Edge and then clicking on a programme choice to open the App... same result. I have now also uninstalled the app, downloaded via Edge and then tried again... no joy unfortunately. I have also noticed that the circular 'loading' graphic in the middle of the NOWTV App window is not going round.. there is no animation. It is just static...??
04-12-2021 17:36
I have exactly the same issue. The app starts with a black background, turns green with a static wheel and then closes without an error.
04-12-2021 17:43 - edited 04-12-2021 17:51
Exactly the same issue for me too. Reinstalled, restarted, nothing fixed it so far. Wondering if it was an update that's broken it?
Edit: Just seen in another thread - if you use Bitdefender you need to add the Now TV app as an exception to the Advanced Threat Defence list:
https://www.bitdefender.com/consumer/support/answer/2393/
I did that and mine works now.