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Altnacraig
Advocate

NowTVPlayer won't install - RegSetValueEx failed; code5

I've downloaded NOWTVPlayer but when trying to install it on my PC  I get most of the way until this message:

Error writing to registry key

HKEY_CURRENT_USER\Software\Classes\nowyvplayer

RegSetValueEx failed; code5

I've cleared the cache and rebooted the router. NOWTV is fine on my android tablet and is fine on the NOWTV app installed on my Samsung TV - but not on my PC nor my laptop!

Help please - for an amateur!

Thanks very much

  • PC
2 REPLIES 2
Saint1976
Elite 3

@Altnacraig a cursory search on Google may help you. It seems you either don't have administrator privileges or your anti virus is blocking that reg entry.

https://www.google.com/search?q=RegSetValueEx+failed%3B+code5&client=ms-android-oneplus&sourceid=chr...

RoyB
Legend

@Altnacraig 

Instead of clicking on the install.exe (or whatever it is called), try right-clicking on it, and choosing Run As Administrator.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.