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Now tv streaming is terrible

I subscribed and paid 9.99£ just last night and already want my money back: the quality of the streaming is AWFUL! Never seen anything this bad, Netflix and the other SVOD services work perfectly and on NOW I can't watch anything! 

  • PC
3 Replies
Legend 5
Legend 5


Welcome to the forum which is customer to customer only, so you wont get any refunds from us 😜


So you are only complaining about the quality right? 

No issues playing it apart from that?


To complain, you will need to go to live chat by clicking "chat online" to speak to staff.


FYI that I do not work for NOW, just a NOW customer trying to help

"So you are only complaining about the quality right?

No issues playing it apart from that?" Ye mate 'cause streaming quality isn't really that important on a streaming service.






Though did you really misinterpret what @gavs82008 said, or are you just making a joke about the possible ambiguity of it?

Please bear in mind that generally we are all customers like you, and so can’t help with billing or other queries that only Now can answer. We can try to point you in the right direction though.